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Background & Expertise

Professional Experiences

IT Customer Support Technician

Northeastern University

Boston, Massachusetts

Jan 2022 - Jun 2022

  • Supported more than 500 customers with technical solutions over the phone with a customer satisfaction rating of 4.7/5.0

  • Maintained customer accounts by reviewing and updating confidential information on the database using ServiceNow and PowerBI

  • Provided technical support to campus networks and technology through the Info Commons desk, incoming calls, emails, and chats

Associate Operations Manager

Jan 2021 - Aug 2021

Manufacturing Engineer

Mar 2018 - Dec 2020

Newark, California

  • Installed Real-Time Locating System (RTLS) in a 30,000 sq.ft. factory floor to perceive real-time contextual assets data to maximize business production time by improving the throughput of product/service flow and avoiding non-value added tasks

  • Accelerated inventory operations by developing dashboards to search and locate each part inside the warehouse using RTLS

  • Developed dashboards to assess and determine forecast accuracy, as well as to optimize and affect inventory stocking

  • Expanded the use case of RTLS technology for contact tracing application that traces people who were in contact with the infectant

Coimbatore, India

  • Identified inventory inconsistencies and offer solutions to complicated problems by employing quantitative data and Excel Pivot Tables to speed material delivery and engage with cross-functional teams

  • Built an inventory model using demand analysis for effective procurement decisions, lowering inventory holding costs by 11%

  • Responsible for forecasting 400 product consignments sold to 200 customers worldwide. Increased forecast accuracy by 15%

  • Optimized raw material usage by implementing Kanban & 6S lean methods, fortifying profit by 4%

  • Managed 8 direct reports in 4 functional departments: demand planning, materials management, warehousing and transportation

  • Suggested the procurement team by utilizing Gantt Charts to assist the company in selecting the best polyester manufacturing equipment worth 800K$ in accordance with ISO and cGMP criteria through practical market analysis

  • Streamlined and reduced supply chain throughput cycle time by 10%


Robotic Research Engineer Intern

Jun 2019 - Jul 2019

Renewable Systems Engineer Intern

May 2018 - Aug 2018

Singapore University of Technology and Design


  • Developed a magnetic wheel mechanism for the contact traction forces in a ship hull cleaning robot that is used to control biofouling

  • Designed and prototyped a glass cleaning robot to perform vacuum pressure testing and improve vertical motion performance

Evergreen Solar Systems

Coimbatore, India

  • Led a team of four engineers to build 1kW portable off-grid solar unit, which was then deployed in a government-aided rural school

  • Architected hexagonal shaped solar panels which increase solar cell density and minimize packing costs by 10% per solar panel

  • Reduced solar battery discharge wastage by 20% by replacing lead acid batteries with lithium ion batteries

Get in Touch

Boston, Massachusetts 02119


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People's Comment

Kannan, India

CEO, Sulochana Mills

We've worked on many projects together with Pranav at Sulochana, and he's a true asset to any team. He's a team player, but think on his feet and never settles for a no. His ambition and passion for what he does is uncanny, and it's been a pleasure to see his progress and grow more confident in his professional role over time. I thoroughly recommend him for any leadership or project management roles.
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